ORDERS

ORDERS

Fast & Easy - We strive to minimize waste and lessen our impact on the environment by recycling and repurposing everything possible. Your order arriving in a slightly used shipping box is just another way we make a positive impact on the environment.
Many of our Fair Trade Earrings, Necklaces and Bracelets are sent to you in our popular up-cycled Sari Pouches that started as an alternative to plastic shipping bags for our jewelry. The Sari fabrics have been present in Indian cultures for thousands of years and are now being re-purposed for you.  These pouches are High 5 Humans alternative to gift boxes, creating a eco-friendly jewelry storage pouch for your use & enjoyment.

GENERAL SHIPPING & HANDLING

FREE SHIPPING for all orders over $99 within the United States.
FLAT RATE $4.95 SHIPPING applied to all orders under $99.
We offer an EXPEDITED SHIPPING option to our consumers in our check out.
For Orders exceeding $200, we may provide safe delivery with your signature requested upon arrival.
We work very hard to ship out all orders as quickly as possible, and ask that you allow 1-3 business days for this product to leave our warehouse after payment is received. Depending on the delivery service used, this item takes between 2 and 7 business days to arrive once shipped within the United States. We use UPS, FedEx, and USPS for shipping, and can not be held responsible for delays on their part. We will, however, work feverishly to find out what the issue is should the product not arrive on time, or in a damaged state.
*We do not provide shipping outside the United States.

RETURNS & EXCHANGES

We want you to love your purchase as much as we do. If for any reason you are not completely satisfied, please let us know and we will gladly replace or refund your purchase. Please note:

We Make Mistakes Sometimes...

We certainly make no claims of perfection, but we try when it comes to our loyal customers! If we've sent you the wrong or damaged item, we will take care of return shipping and ship a replacement at no additional charge to you.
If an error has occurred with your order please contact us immediately and a Customer Service representative will assist you with resolution.

Refund Requests

Once the returned item is received, please allow 7 to 10 business days for the item to be verified and processed by our returns department, and the original price of the item(s) to be credited back to your original form of payment.

Exchange Requests

Once the returned item is received, we will immediately process a new order for your exchange, and ship it to you with no additional shipping charge. You may see a new charge on your credit card statement for the replacement item, but the original purchase price of your returned item will be credited back to your original form of payment within 7 to 10 business days of receipt back into our fulfillment center.
If you have any questions about or need assistance with your return, please contact us.